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FAQ

AGR+E Lotion

Sunscreen

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AGR+E Lotion

How should I apply Shirudo AGR+E?

15 minutes before sun exposure, apply a very small quantity on sun exposed skin and massage very well. Skin should be dry to the touch. Apply a broad-spectrum sunscreen on top. Repeat every two hours, after swimming or towelling. You can also apply at night for moisturizing. You do not need to apply AGR+E on non-exposed area of the skin. You do not need to start using prior to your vacation unless you want to test it first in case of skin allergy. 

 

How much lotion do I need for my vacation?

It really depends on the kind on vacation you have; ie a beach holiday requires more lotion than a week of golfing. Usually you need a little less AGR+E lotion than sunscreen for the same period/conditions. Remember only a small quantity of AGR+E lotion is enough, the important is to massage well. A 250ml tube is usually enough for a full week at the beach using all over.

 

Do you offer sample size?

We do not offer sample size. Our lotion requires multiple days of application to know if it's effective or not and a small sample would not be enough. It would false result for most people. If you want to tes it out our 100ml tube is the smallest size available.

  

I have a sun allergy. Is this lotion a miracle cure?

No. According to clinical studies, a formulation that contains 0.25% Alpha-glucosylrutin and 2% vitamin E used with a broad spectrum sunscreen will lessen or prevent symptoms for approximately 80% of PMLE sufferers. It’s not proven to be effective for any other sun related allergy, and it’s not effective for all PMLE sufferers. We believe it’s the best preventive treatment so far, but unfortunately there is no miracle cure for PMLE.

 

Once the lotion applied I have yellow/green residues all over making it not aesthetically pleasing. What's wrong?

What you describe could be 3 things (or combination of the 3): 
- Too much AGR+E lotion applied, 
- Massage not vigorous enough, 
- and/or a bad combination with the sunscreen. 
 
A really small quantity of AGR+E goes a long way. The most important is to massage very well, not the quantity. If a small amount of AGR+E lotion dries on top of you skin, it will create this peeling effect when you rub. It's important to massage until fully absorbed. Skin should be dry to the touch. 
 
Mineral sunscreens with Zinc or Titanium Dioxide do not mix very well with other lotions, including AGR+E. They can sometimes create this 'flaking' effect alone, the difference is that residues are white. Mixed with our lotion it turns yellow/green. Regular sunscreen lotions (Coppertone Sport, Banana Boat, etc) mix better with our lotion than mineral sunscreens or regular sunscreen in dry spray. 

Is your lotion safe for kids or pregnant women?

We have not conduct specific test on kids or pregnant women. We have not conduct ingestion test. Our lotion is more than 99% natural and we consider it safer than most shampoo. All ingredients in Shirudo AGR+E have been approved as cosmetic ingredients and contain no added fragrance, colorants, Sodium Lauryl Sulfate, paraben, phthalates, talc, musks , methylisothiazolinone (MIT), toluene, mineral oil, paraffin or petrolatum. Like any other cosmetic lotion, we recommend doing a patch test on a small area first, and stop using product if any irritation occurs. Consult your doctor before using any new product. 

 

Can Shirudo AGR+E stain fabrics?

Yes, but it will wash easily. Alpha-glucosylrutin is naturally yellow in color and fully hydro soluble. Avoid contact with clothing until the skin is touch dry. Should yellow stains occur on clothing, please follow washing instructions. No need for special soap to remove stains, simply wash as you would normally do. If you use only a small quantity of lotion and massage well it will prevent stains. 

 

What is the shelf life of Agr+E lotion?

When stored in good conditions, unopened product has a shelf life of 2 years. Once product is open, we recommend using lotion in the next 5 months. Avoid contamination by using product with clean hands and do not open the tube or touch product inside. The 5 layers white tube will protect lotion from UVs. Follow storage instructions on product label.

 

Sunscreen

Does Shirudo AGR+E contains UV protection?

No. Our moisturizing lotion does not contain UV protection. You must apply your favourite broad-spectrum sunscreen on top.

 

What sunscreen do you recommend?

We simply recommend using your regular sunscreen. It’s the reason we develop a lotion without UV protection, so you can keep using the one you love. Our lotion can accommodate any skin type, region of the world, season and time of day. Shirudo AGR+E is a good combination with Coppertone Sport, Ocean Potion spray, and Banana Boat sunblock.

Many PMLE sufferers use Laroche-Posay Anthelios or Avene broad-spectrum sunscreen. Mineral based sunscreen (containing zinc) or very waterproof lotion will tend to leave white residue on the skin. Mixed with yellow alpha-glucosylrutin, the end result might not be aesthetically pleasant. A non-mineral sunscreen is easier to apply on top and allows better skin absorption of AGR+E.

Since our lotion is mostly water based, we  recommend sunscreen lotion more than oil based sunscreen. 

 

Shipping

Where can I buy your product?

We only sell online at shirudo.com, direct to consumer. We have no retail location and are not planning on going retail. 

 

Where do you ship to?

We ship to USA, Canada, UK, Ireland, France, Spain, Netherlands, Sweden, Australia, New Zealand , and more.

 

What does shipping cost?

Please visit our shipping page. Just add the items to your cart and select your country from the list to get a shipping price from our shipping estimator.

 

Why is UK shipping so expensive?

Shipping price in UK also include transportation from Canada to UK, VAT on imports and duties, warehousing and fulfillment, handling and boxes. It is not possible for us to have different product pricing for different region of the world so we must include those fees in the shipping price.

Payment

How can I pay?

With your credit card or a PayPal account. We use PayPal to process all transactions but you do not need to open a PayPal account. 

You can use your credit card (VISA, MasterCard and AMEX). We do not process payment by phone or email.  

 

The coupon code I found online is not working.

We have no association with any discount code websites. They gather promo code without consulting with us or validating. If you found a promotion code online it will not be valid on our website. We only have one promotion each year at the end of october and it is fully advertised on our website, facebook page and twitter account.